Shipping

Shipping and Delivery Policy

Last updated: August 11, 2026

Shipping Policy Summary

• Shipping destinations: Poland, Hungary, Austria, Germany, Italy, Czech Republic, Romania, Portugal and Spain.

• Shipping cost: Free standard shipping (PLN 0) for every order, with no minimum order value and no remote-area surcharge.

• Processing time: 1–3 business days.

• Transit time: 8–15 business days after dispatch.

• Tracking: Tracking details are sent after dispatch when available.

• Customs and import charges: Customers in Poland, Hungary, Austria, Germany, Italy, Czech Republic, Romania, Portugal and Spain are not charged additional customs, import, handling or delivery fees.

• Delays or missing parcels: Contact fredawarren19745@gmail.com. We investigate with the carrier and provide a replacement or refund as required by law.

These shipping terms apply to orders placed through the LGJFF online store, operated by Nordic Site Supervision ApS.

1. Shipping Destinations

We currently provide delivery services to the following countries:

• Poland

• Hungary

• Austria

• Germany

• Italy

• Czech Republic

• Romania

• Portugal

• Spain

Orders are delivered to the shipping address provided by the customer during checkout.

2. Order Processing Time

After an order or payment has been successfully confirmed, orders are reviewed, processed and prepared for shipment within 1–3 business days.

Saturdays, Sundays and public holidays are not counted as business days.

3. Shipping Time and Estimated Delivery Time

Once an order has been handed over to the carrier, the estimated transit time is 8–15 business days.

The total estimated delivery time includes 1–3 business days for order processing and 8–15 business days for transportation, resulting in an estimated total of approximately 9–18 business days.

Actual delivery times may be extended due to public holidays, weather conditions, exceptionally high shipment volumes, transportation disruptions or other circumstances beyond our direct control.

This does not affect the customer's statutory rights.

4. Shipping Costs

Standard shipping to Poland, Hungary, Austria, Germany, Italy, Czech Republic, Romania, Portugal and Spain is free for all orders (0.00 PLN).

There is no minimum order value.

We do not charge additional fees for delivery to remote or hard-to-reach areas, nor do we impose additional shipping charges after an order has been placed.

5. Customs Duties, Import Charges and Taxes

Customers in Poland, Hungary, Austria, Germany, Italy, Czech Republic, Romania, Portugal and Spain are not charged additional customs duties, import fees, handling fees or delivery charges upon delivery.

The total amount displayed at checkout includes all amounts payable by the customer.

6. Shipping Confirmation and Tracking

After your order has been dispatched, you will receive a shipping confirmation.

If tracking is available for your shipment, the confirmation will include a tracking number and a link allowing you to track your parcel online.

It may take several business days before the carrier displays the first tracking updates.

7. Accurate Shipping Address

Please carefully check the shipping address provided before completing your order.

If you need to change your shipping address after placing an order, please contact us as soon as possible at fredawarren19745@gmail.com.

Address changes are only possible before the order has been handed over to the carrier.

8. Delayed, Undelivered or Lost Parcels

If tracking information has not been updated for an unusually long period, a parcel has been marked as delivered but cannot be located, or your order has not arrived within the stated timeframe, please contact us at fredawarren19745@gmail.com.

We will investigate the matter with the carrier and inform you about the possibility of reshipping the product or issuing a refund in accordance with applicable laws.

9. Damaged Shipments

If the packaging or product is damaged, please contact us as soon as reasonably possible.

Send your order number, a brief description of the problem and, where possible, photographs of the packaging and product to fredawarren19745@gmail.com.

We cover return shipping costs for damaged, defective or incorrectly delivered products.

10. Returns

For approved returns, we cover the return shipping costs.

Returns should be sent, after prior contact with our customer support team, to the following address:

LGJFF Returns
Sękowa 252
38-307 Sękowa
Poland

Please do not send returns to the company's registered address in Denmark.

Detailed information is available in our Return, Withdrawal and Refund Policy.

11. Contact

Nordic Site Supervision ApS (LGJFF)

Email: fredawarren19745@gmail.com

Phone: +48 18 351 80 16

Registered Business Address:
Hellevej 3, Kaldred
4593 Eskebjerg
Denmark

CVR Number: 46492773

Sales Regions: Poland, Hungary, Austria, Germany, Italy, Czech Republic, Romania, Portugal and Spain.

Currency: PLN (Polish złoty)